ANSWER:
We send out update emails usually on a weekly basis but there are many
weeks when the website is updated daily. In an effort to not bombard
email inboxes with constant email, we refrain from sending an email EVERY
instance when a new item is added. If you are looking for a specific
type item that is not posted on the site,
contact
us and we may have
it in our inventory but not yet prepared or listed.
If you
simply are not getting the email updates, or had previously received them
and no longer are, there
can be several reasons for this:
1. Your Spam Blocker
is blocking the EMAIL UPDATES.
PaleoDirect.com EMAIL UPDATES are sometimes misidentified as spam
and blocked by spam blockers (such as those used by Mindspring, Hotmail,
AOL and
Earthlink). We send our updates from this email address
.
You will need to add this address to your list of acceptable senders in
order for the messages to get past your spam blocker.
2.
Incorrect email address. Typing
mistakes are common when filling out the EMAIL UPDATES subscription
form. You might know your email address, but if your fingers type the
wrong keys (or more likely just a single incorrect key) then emails will
never find you. Try signing up again after reading the other
possible explanations below.
3. Your mailbox is full.
If you are using one of the free email services that have low mailbox size
limits, such as basic services from Hotmail or Yahoo! then your Inbox may
have been full when we sent the update. We get plenty of bounce-backs with
"mailbox full" notification.
4. Your email account
is with a free service that may be unreliable. On
countless occasions, we have problems delivering mail to the freebie
mail services like Hotmail. It seems you get what you pay for and
Hotmail is THE WORSE. These free email servers are often
unreliable compared to a dedicated email account with your ISP. If
your mail bounces back to us just once, we remove you from the
subscription list. We never give out or sell your address so if
you want reliable delivery of our updates, please use a dedicated mail
account with a pay service or your ISP, not free services like Hotmail.
5. Internet gremlins/routing problems.
Sometimes we get returned-mail errors with a page of Internet technical
jibberish. Somewhere near you the plumbing is/was broken.
6. Account sharing.
Do you share your email account with a spouse or other family member?
Sometimes one party will subscribe and then another party (sharing the
same account) will unsubscribe not realizing the newsletter was requested
by the first party. It's Kramer vs. Kramer email...
7.
Other silly reasons. Some
people type their street address into the email address field. To the
best of our knowledge this method has never worked.